Contact information

Contact Us

At AEVIA, we're always here to help.

Whether you have a question about your order, need assistance with personalization, or simply want to get in touch, we'd love to hear from you.

Our team is committed to providing friendly, reliable support and will do our best to respond as quickly as possible.


Customer Support

Email

hello@theaevia.co

Response Time

We aim to respond to all inquiries within 24 business hours (Monday–Friday).


Business Information

Business Name

AEVIA

Operated by

ROIMET LTD

Registered Office

71–75 Shelton Street
Covent Garden
London WC2H 9JQ
United Kingdom


Need Help?

For questions regarding:

  • Orders
  • Shipping
  • Personalization
  • Returns & Refunds
  • General Support

Please contact us at:

hello@theaevia.co

We'll be happy to assist you.


Thank You

Thank you for choosing AEVIA.

We're honored to create personalized keepsakes that celebrate the people, pets, and moments that matter most.

If you ever have any questions, we're always here to help.

hello@theaevia.co